Welcoming new residents with a moving-in gift is one of the best ways for you as a landlord to establish a healthy and mutually-beneficial relationship with your tenants.
Not only does this show appreciation for their business, it also increases your chances of retaining good tenants in the long run. This is especially important, given the fiercely competitive nature of the rental housing industry.
That said, moving-in packages or welcome baskets do not have to be expensive—they just need to be well-curated and practical.
Here are some things you can put in your new tenant’s welcome basket:
Important contact numbers
Whether your tenants are moving in from another state or from another part of the neighborhood, it is always a good idea to give them a list of up-to-date contact numbers of utility companies and other service providers in the area.
You should also add emergency numbers in the list, such as the home owners’ association, and the fire department, as well as the local hospital and veterinary clinic.
Maps of the local area
Your tenants—especially those who may be coming from out of town—will greatly appreciate it if you add a map of the local area to their welcome package or basket. You can even add flyers from some of the neighborhood’s shops, schools, and other establishments, just so your new tenants can get a good feel of what the neighborhood has to offer.
Even in this day when almost everything is accessible through phones, it’s still a nice touch to have a physical document of this information.
Bathroom and cleaning essentials
Relocating is pretty stressful, and it’s very likely for your new tenants to forget some of their essential products during the move. You should make it a point to add items such as soap, detergents, toilet paper, and other bathroom and cleaning supplies to your new tenants’ welcome basket.
These items have a two-fold benefit: not only do they spare the new residents from having to make an emergency trip to the corner store, but they also help keep your property in tip-top condition right from the very first day.
Home goods, decorative items and house plants
One of the first things a tenant does upon moving in is personalize their space. To give them a head start, you can include items like adhesive hooks, felt floor pads, scented candles, aroma diffusers, light bulbs, and even discount coupons to some of the area’s hardware and home goods stores to your welcome basket.
Feeling especially generous? You can give your tenants hardy and beautiful indoor plants like peace lilies, air plants, aloes, and snake plants. These plants are all easy to take care of and are guaranteed to bring life to their new space.
Refreshments, snacks, and restaurant menus
Because moving from one home to another can be very tiring, your new tenants will greatly appreciate it if you provide them with some refreshments and snacks—such as several bottles of cold drinks in the fridge and a small basket of fruits and a jar of cookies on the counter—during their first day.
If you want, you can also arrange mugs and a selection of coffee, tea, and cocoa mixes on the dining table. This is particularly great for tenants who may be moving in during the wintertime.
Another option is to include some take-out menus and gift cards from local restaurants in your welcome basket. This not only takes away the pressure of having to cook after a long day from your new tenants, it also serves as a convenient way to introduce them to your neighborhood’s food scene.
Moving to a new place can be a complicated process, and new tenants are likely to be under a lot of stress during their first few days in their new home. The good news, however, is that even the smallest of gestures, like giving a welcome basket to your new tenants, can help alleviate some of that stress.
Being proactive, such as by giving them welcome and moving-in packages goes a long way to establishing good relationships with your tenants.
However, if you find yourself too busy to directly manage your properties, service providers like Sundance Property Management are always ready to provide you with assistance.